Datatel Unveils Feature-Rich CryptoIVR™ PRO with Embedded PCI Compliance: The Ultimate Payment and Compliance Solution

Datatel, a leader in secure payment technology, is excited to unveil  CryptoIVR™ PRO with Embedded PCI Compliance, a groundbreaking solution that redefines secure IVR payments by incorporating comprehensive PCI compliance services directly into the platform. With an extensive suite of features, this next-generation solution simplifies payment acceptance, compliance, and customer experience across all channels.

"CryptoIVR™ PRO is not just an IVR payment solution—it’s a holistic compliance and payment ecosystem," said Barnard Crespi, Datatel’s Co-CEO. "Our customers can now manage PCI compliance and secure payments over the phone seamlessly, saving time, reducing costs, and focusing on what truly matters: growing their business."

All-Inclusive Features of CryptoIVR™ PRO with Embedded PCI Compliance 

Scalable and Configurable IVR Payment Options 

• Custom Payment Modules: Choose between self-serve, agent-assist, or automated workflows.

• Payment Variety: Process credit cards, ACH, pre-auth, tokenization, service fees, and Multi-MID payments.

• Dynamic Payment Presentations: Offer Total Amount Due, Past Due, Minimum Payment Due, or partial payments.

Full-Featured IVR Payment Solution 

• Multi-Language Support: English and Spanish in the U.S.; English and French in Canada.

• Payment Gateway Connectivity: Seamless compatibility with supported gateways.

• Flexible Data Exchange: Options include API or SFTP for streamlined operations.

• Payment Types: Support for credit cards and eCheck/ACH (gateway-dependent).

• Token Creation: Create new tokens for secure transactions.

PCI Navigator Embedded Features 

• Multi-Channel PCI Compliance: Includes up to three payment channels, such as IVR, online, and card-present transactions.

• Simplified Self-Assessment Questionnaires (SAQs): Guided services to scope PCI requirements and complete SAQs accurately.

• Policy Management: Services to create and maintain PCI-compliant security policies.

• Expert Support: Personalized consultations via phone and email to navigate compliance challenges.

Enhanced Customer Experience 

• Professional Voice Prompts: Recorded by expert talent to elevate brand interactions.

• Automated SMS Receipts: Immediate confirmations for every transaction.

Built-In Security and Future-Ready Compliance 

• Proactive PCI Compliance Management: Prepare for PCI DSS V4.0.1 changes while reducing compliance scope and risks.

• Comprehensive Compliance Across Channels: Address requirements for IVR, online, and in-person payments in one unified solution.

• End-to-End Security: As a PCI Level 1 Service Provider, Datatel ensures every transaction is protected with industry-leading standards.

Why Businesses Should Act Now 

CryptoIVR™ PRO with Embedded PCI Compliance offers businesses an all-in-one solution to manage compliance, streamline payment processes, and prepare for the future.