Datatel Releases Wider Range of IVR Payments Support Plans  

Datatel Communications Inc., a leader in IVR Payments and Payment Technology for over 20 years today announced the release of a wider range of IVR Payments support plans to meet evolving industry needs. The expanded range of IVR Payment support plans provides businesses with the flexibility to choose from a diverse range of options to meet each of their specific operational and technical requirements.

Datatel’s CryptoIVR™ IVR Payments empowers businesses to offer their customers a highly secure and PCI compliant Self-Service method to pay by phone their tax, insurance, utility or other bills 24/7 with their credit card, debit card or eCheck ACH, and to store their cards for future payments!

Businesses can now select what level of support they would like to go along with their IVR Payment subscription. While all subscriptions include an industry leading SLA, businesses now they have the flexibility to add more support, alerting, monitoring and diagnostic tools among many other support features, providing faster visibility and speed to diagnosing issues and providing their customers the most seamless telephone payment experience possible.

Datatel’s modular IVR Payments as a Service enables businesses of all sizes to remove live agents and business systems from handling sensitive credit card information, critical to achieving PCI compliance as well as providing customers with an effortless and secure way to make a payment or register their credit card 24/7 by phone.

As a bring your own gateway and processor solution, CryptoIVR™ provides merchants the flexibility to deploy cutting-edge IVR Payments technology, while maintaining their existing payment processor and banking relationships.

“We are committed to responding to businesses evolving needs and building specialized PCI compliant IVR Payment offerings that provides merchants with a wider range of choices and a cost-effective way to address their telephone payment needs without breaking the bank” said Barnard Crespi, Datatel’s Co-CEO.