Datatel a leader in IVR Payments and Payment Technology Released How to Optimize Your IVR Payment System for Customer Experience & Efficiency

Datatel Communications Inc. and Datatel Inc. (in Canada), a leader in IVR Payments and Payment Technology for over 20 years is pleased to announce the release today of new resources designed to help businesses Optimize their IVR Payment System for Customer Experience & Efficiency.

Datatel helps businesses to successfully execute their PCI-compliant IVR Payment strategy while creating the ideal caller payment experience for their customers.

The newly released resources include articles that help businesses Optimize their IVR Payments for customer experience and Efficiency and a complete guide to help businesses get their IVR Payments (Pay-By-Phone) solution off the ground quickly, efficiently, and smoothly.

IVR Payments  offers advantages to both businesses and their customers alike. In addition to helping them stay current with PCI Compliance, IVR Payments give businesses the ability to service higher customer call volumes at lower costs as well as to extend customer service outside of normal business hours, thereby enabling their customers to complete simple self-service requests by phone. For customers, IVR Payment technology offers 24/7 convenience and the assurance that their sensitive information is being transmitted safely and securely.

These various articles including “How to Optimize Your IVR Payment System for Customer Experience & Efficiency “ can be accessed from this link: https://www.datatel-systems.com/Articles/IVR-Articles-and-Blogs.aspx 

In addition, the complete guide “IVR Payments Simplified A Complete Guide for a Successful
IVR Payments Implementation” is available for download here https://www.datatel-systems.com/WhitePapers/IVR-Payments-Simplified.aspx