AgilePoint Enables The Salvation Army to Scale COVID-19 Response Operations

AgilePoint, Inc., today announced that its Digital Transformation Platform enabled The Salvation Army, USA Western Territory, to prepare and respond to the COVID-19 crisis. In less than 48 hours, Salvation Army citizen developers deployed a process automation solution with no-code/low-code. It streamlines the request, approval and provisioning of remote work technology to meet the ‘stay-at-home’ mandate for geographically dispersed offices and staff.

“When the discussion of self-isolation and the first ‘stay-at-home’ order started to hit our geographical region, we knew our top priority needed to be pivoting to remote work strategy and efforts and we had to move as quickly as possible. We needed a quick effective online solution for employees to request what they needed to begin working from home in 48 hours or less. Without a second thought, we went to our AgilePoint NX e-Form, Workflow, no-code app building solution,” said David Brown, Director of Applications, The Salvation Army. “AgilePoint digitally transformed how The Salvation Army works, allowing us to scale and respond quickly in a time of crisis,” added David Brown.

COVID-19 has imposed unprecedented challenges on business operations. One of the common challenges is to quickly implement telecommuting infrastructure to enable employees to work from home. But the way companies do work is changing – end-to-end automation connecting people, systems and data into manageable processes plays a key role. Organization’s ability to develop, deploy, manage, and govern end-to-end Digital Process Automation will directly reflect on business agility, i.e. the ability to respond to external and internal changes rapidly and efficiently.

“We are honored to partner with The Salvation Army and accelerate its digital transformation enabling a new breed of Citizen Developers, to respond to COVID-19 crisis,” said Jesse Shiah, CEO and Co-Founder of AgilePoint. “AgilePoint is designed with intelligent automation and process improvement in mind and keep work on track as priorities change. Let AgilePoint connect the dots and do the tedious work, so you can focus on what is important to the business,” added Jesse Shiah.

COVID-19 Response Management portal created by the AgilePoint is available to the new and existing customers at no charge. Existing customers can enable the portal through the AppStore. New customers can subscribe to the free Community edition of AgilePoint to configure the portal. The COVID-19 Response Management portal is customizable to meet current goals and address priorities.

In times of uncertainty AgilePoint focuses on inspiring innovation. Together, we can create and share solutions to get through the crisis and become more resilient.