Rochester’s leading pharmacy, Saratoga Pharmacy, wins the 2021 ThreeBestRated award

Saratoga Pharmacy, one of the leading pharmacies in Rochester, New York, has recently won the 2021 ThreeBestRated® award. And its founder, Usha Ramadugu, is excited to receive the award. She says, “It is an honour to be listed in ThreeBestRated® and an opportunity to work steadfastly.”

How are they awarded?

Saratoga Pharmacy had to undergo a rigorous 50-point inspection conducted by the ThreeBestRated review team to get featured in the top three pharmacies list. The 50-point inspection data involves checking various aspects of the pharmacy, such as customer reviews, history, complaints, ratings, satisfaction, trust, cost and general excellence.

About Saratoga Pharmacy

Saratoga is a patient-oriented pharmacy that has been in the pharmacy business since 1984. It is one of the much sought after pharmacies in Rochester. Usha Ramagudu, the owner of the pharmacy, is a pharmacist herself. She worked in all kinds of community pharmacy settings before starting the Saratoga Pharmacy. She loves being a part of this industry. She says, “Working for the pharmacy allows me to be in touch with the patient community that we serve on a daily basis, and it gives me a sense of fulfilment to work with patients life saving medicine. Community pharmacy is unique among healthcare professions as our accessibility naturally allows us the opportunity to do more than just counsel on the proper use of amoxicillin. It allows us to become a problem-solver, a confidant, and a friend, and in that, it allows us to do the rest of our job so much more effectively.”

What is unique?

Saratoga is a pharmacy that concentrates on enhancing the patient experience with the pharmacy. Patients are their first priority. They strive to help all the patients equitably. Usha says, “We wanted to do more than just bill and fill. As a pharmacist and healthcare provider, we wanted to go above and beyond to educate & improve our patients lives.” Usha goes on to point out a few things they do in helping patients efficiently:

• Communicating meaningfully with the patients to ensure they are heard.

• Addressing their issues timely to reduce their wait time.

• Handling all patient requests and complaints professionally.

• Assisting patients with all the pharmacy-related problems to lessen their life burden.

• Speaking with patients in their language.

• Free delivery services.

Saratoga Pharmacy’s employees come from a multilingual background, which enables them to help several patients without any language barriers. The pharmacy is proud to have acquired the license for immunization, which includes the COVID19 vaccines as well. They offer Personalized service and counseling second to none in their health community. Usha says, “We have numerous patient beneficial programs such as free medication packaging program, free delivery, free medication synchronization, and free medication disposal, etc., to improve the health of our patients.” They are continuously working towards strengthening and improving the patients’ good health in their community.

About ThreeBestRated®

ThreeBestRated® was created in 2014 with the simple goal of finding the top 3 local businesses, professionals, restaurants, health care providers, and everything in-between, in any city. Every business is meticulously handpicked by our employees. We check business’s reputation, history, complaints, ratings, proximity, satisfaction, trust, cost, general excellence, reviews, and more, using our 50-Point Inspection. We only display businesses that are verified by our employees. Other places will call this “hard work” and “unnecessary”. We call it “due diligence” and “the right thing to do”. Our website is updated on a regular basis for quality and the latest business information.

ThreeBestRated® has the honor of helping 4.5 million customers every month find the best businesses in any city – without any effort!