Remedy’s Success Story: Transforming Credentialing Operations with Incredable™

Remedy, a provider credentialing service that specializes in providing consulting and provider enrollment services for Medical, Behavioral Health, and Telehealth clinics and practitioners, has faced significant challenges in managing large amounts of documentation across multiple groups and facilities. With separate tax IDs and locations to consider, the complexity of the credentialing process was becoming increasingly difficult to manage. To address these challenges, Remedy turned to Incredable™ (formerly Ready Doc®), a comprehensive credentialing solution that promised to streamline their operations and improve efficiency.

When selecting a credentialing solution, Remedy found that Incredable offered the best balance of functionality and cost-effectiveness. “As a small business startup, finding a budget-friendly solution was a huge draw,” they explained. “Incredable was able to collaborate with us and was highly customizable to our workflows and operations, which was a key factor in our decision.”

Before implementing Incredable, Remedy struggled with several key aspects of its credentialing process. Documenting and storing vast amounts of data for multiple groups and providers was cumbersome and inefficient. “We needed a system that effectively managed separate groups under different tax IDs and facility locations. Incredable has solved our problem by allowing us to connect networks to payers, solidify verifications, and ensure that all networks are properly added to each provider or group contact.” Remedy also faced challenges managing large document uploads and customizing workflows for each payer. “The ability to do a multi-document upload through Incredable is huge,” Remedy noted. “The customizable workflows per payer have been invaluable, and the version control in notes with date stamps has made tracking and reporting much easier.”

The implementation process was straightforward and user-friendly, thanks to Incredable’s responsive support team. “The information gathering was made very easy,” Remedy shared. “Basic document upload was super simple, and the team quickly addressed any questions we had to make sure we were comfortable navigating the platform.”

Since adopting Incredable, Remedy has significantly improved its credentialing operations. “Incredable is a one-stop shop where we can manage our entire credentialing and contracting process efficiently,” Remedy shared. “The platform is user-friendly and has streamlined hand-offs, payer and application statuses, and follow-ups. Its ability to store documentation by NPI or tax ID, track expirations, and generate payer enrollment reports has been a game changer for us.”

Looking ahead, Remedy anticipates that Incredable will continue to play a key role in its expansion plans. “We’re looking into verifications, and becoming a full-shared service, billing, and contracted credentialing,” they revealed. “Incredable will be instrumental in bridging contracting and billing together as we continue to grow.”

Incredable has addressed Remedy’s initial challenges while setting the stage for its future growth and success. “We’re ecstatic with the results and love the team’s dynamic, open-minded approach to working around our needed improvements. Incredable has truly transformed our credentialing process, and we look forward to continuing our partnership as we expand our services.”

For more information about how Incredable™ can transform your credentialing process and streamline healthcare administration, visit www.incredable.com.

About Incredable™

Incredable™, developed by Intiva Health, is a leading provider of credentialing solutions for healthcare organizations. With a focus on innovation and user-friendly technology, Incredable offers a comprehensive platform that expedites the credentialing process, maintains compliance, and completes payer enrollment or other administrative tasks.