Using Data to Drive Performance in the Workplace
Today, many supervisors, managers, and leaders use KPIs to beat people over the head. Team members don’t hear about their progress unless they fall behind, which makes them associate goal setting with negative feedback. These data practices don’t just stop teams from winning – they prevent them from believing they can win!
Data is an incredible tool, but only if you use it to inspire. Goals must be realistic and achievable. If you can set the right goals and KPIs, then the process of achieving them as a team can be fun – and the process can be streamlined and accelerated.
Gamification is an incredible tool for driving employee engagement. It breaks down the goals that otherwise feel abstract and impersonal and illuminates the path to achievement. When you pair gamification with Microadjustments℠ and Microgoals℠, you make KPIs fun, encourage healthy competition between your units, and inspire your people. With QOREBOARD®, you can set hourly goals to encourage people to win eight times a day.
QOREBOARD® maintains consistent monitoring, which takes the sting out of those random performance evaluations. Consistent monitoring keeps track of what you’re doing right now versus a mistake you made three weeks ago. It then uses the data to create recommendations and actions that tweak little behaviors to boost performance right now.
Our tool doesn’t start out focused on transforming your team. We help you take one more call, make one more sale, retain one more customer, and convert one more piece of direct mail every single hour. Your agents see these material improvements in their KPIs, and so do you. Over time these small adjustments do transform your team and help them perform at levels they never thought were possible.
Are you ready to start winning every single day? Send me a quick e-mail at mike.midgett@qoreboard.com to learn more about our digital platform and how it will transform your sales.
About QOREBOARD, Inc.
QOREBOARD will accelerate performance and drive profit in your organization.
