Ottawa’s Shield Security Services wins the 2021 ThreeBestRated® award for one of the top rated security guard companies

Shield Security Services has won the 2021 ThreeBestRated® award for one of the top rated security guard companies in Ottawa, ON. And Jonathan Murray, President of the Shield Security Services, is thrilled to receive the award for the third time in a row. 

“It is the evidence that proves that all the hard work my excellent team and I have put into the company has paid off. Still, there will be no slowing down for us. We have come very far and will continue to work hard to maintain the trust that you have placed in us,” Jonathan says proudly.

How it started?

Jonathan was in the security industry long before he founded Shield Security Services. During that time, he offered close protection and oversaw many events including, church festivals and fundraising drives. “I really enjoyed serving the public and community while gaining valuable experience,” he says.

Dr. Patch Adams, actress Jenny McCartney and the Toronto Maple Leaf Security Team are some of the notable people he had worked with during his early years.

“Although I enjoyed the work, I felt the mindset of the security industry itself needed to change,” he explains. “I envisioned a security company that would care just as much about customer service as it did its employees and would offer top quality service and a more polite, respectful and professional approach to security in general,” he further adds.

With these principles in mind, he founded Shield Security Services in 2012. “This new approach proved especially valuable when serving shelter homes in our nation’s capital where we spearheaded a module that strikes a balance between compassion and enforcement; this became a high standard of training that other companies now use across the country,” he explains.

Notable achievements:

Over the years, Shield Security Systems has worked with many high-profile clients and made many achievements. We asked Jonathan to share some of their notable achievements.

“To date, one of our best achievements in the industry is serving the largest Ribfest in Canada, with over 168,000 people in attendance. As I am sure you can imagine, it requires a great team of well-trained security officers who really know their job to facilitate an event of that magnitude,” he says proudly.

Jonathan and his team were also asked to protect the visiting NATO Assembly in cooperation with the House of Commons and Senate security. They have also provided close protection for the renowned Dr. Oz, someone Jonathan greatly admires.

Other services:

Other than security guard services, they also provide Private Investigation services. “This type of service is important to those who are looking to litigate against someone and require impartial evidence,” he explains.

Business, dating, employment, and personal injury background checks are some of the common reasons for people to see the help of a private investigator. ” As with security, we take investigation very seriously and only our most qualified personnel are assigned to specific cases,” he says.

Jonathan is looking forward to yet another busy year of learning, growing, serving the community. “With all of the expertise and experience we offer, I still believe that when you are part of an industry such as this one, you are continuously learning. With the current pandemic, we have encountered new and unique challenges this past year. Still, we were up to the challenge; we never lost sight of ours and the mission of our clients, and we look forward to continuously growing, learning and developing as a company over the coming years,” he says.

To know more about them and their services, visit their website, shieldsecurityservices.ca.

About ThreeBestRated®

ThreeBestRated® was created in 2014 with the simple goal of finding the top 3 local businesses, professionals, restaurants, health care providers, and everything in-between, in any city. Every business is meticulously handpicked by our employees. We check business’s reputation, history, complaints, ratings, proximity, satisfaction, trust, cost, general excellence, reviews, and more, using our 50-Point Inspection. We only display businesses that are verified by our employees. Other places will call this “hard work” and “unnecessary”. We call it “due diligence” and “the right thing to do”. Our website is updated on a regular basis for quality and the latest business information.

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