New Study Finds Antibiotic Stewardship Program Significantly Reduced Urgent Cares Prescribing Rates

Overuse of antibiotic prescriptions for patients with upper respiratory illnesses at urgent care clinics in the United States has been an ongoing challenge, but a new study led by researchers at two Utah health systems – Intermountain Health and University of Utah Health – finds that a targeted approach utilizing antibiotic stewardship practices significantly reduces overuse of these medications.

In this Centers for Disease Control and Prevention (CDC) funded study, published today in JAMA Network Open, researchers were able to reduce prescribing rates at urgent care clinics by 15% – which equates to millions of doses of antibiotics – by using antibiotic stewardship initiatives specifically designed for these outpatient settings.

They say that when healthcare systems create and implement a tailored and targeted intervention designed specifically for urgent care facilities, they can be successful in ensuring patients are receiving more appropriate care for their illnesses.

Edward Stenehjem, MD, MSc, from Intermountain Health, and Adam Hersh, MD, PhD, from University of Utah Health, both in Salt Lake City, led the study involving 38 Intermountain urgent care centers throughout Utah.

“Antibiotic stewardship can be done – and done well in urgent care settings,” said Dr. Stenehjem, principal investigator of the study for Intermountain Health. “That’s especially true for urgent care centers that are integrated into healthcare systems. These results show the role we can play in reducing prescribing rates in these critical and unique care settings, which is better for patients and our community overall.”

Urgent care facilities play a critical role in American healthcare. They’re one of the fastest growing sites of outpatient delivery care in the U.S., with patient visits increasing by 50% or more in recent years.

As beneficial as they are in meeting important, but not emergency medical situations, urgent care centers have also lagged in terms of antibiotic stewardship. Clinicians in these settings are more likely to prescribe antibiotics even when they are not likely to help a patient, which can lead to dangerous side effects and contribute to antibiotic resistance.

“This study shows a health system approach to reducing unnecessary antibiotic prescriptions for a large population that is both safe and acceptable for patients and clinicians,” said Dr. Hersh. “It’s important to note that these benefits have been sustained even after the study ended, indicating that the effects of antibiotic stewardship can be durable over time.”

For the study, researchers from Intermountain created an urgent care-specific antimicrobial stewardship program for 38 different urgent care facilities in Utah, including 32 for patients of all ages – and six for children younger than 18 years old.

The intervention initiative included physician and patient education, new electronic health record tools, transparent clinic benchmarking dashboards, and media targeted to patients and clinicians to enhance education and awareness.

Researchers tracked antibiotic prescriptions given out for respiratory conditions, including for bronchitis, sinusitis, and pharyngitis. They chose respiratory illnesses because they’re the most common reason patients go to urgent care, and also due to the high rates of inappropriate antibiotic prescriptions given for them, said Dr. Stenehjem.

Researchers then compared prescribing rates before and after the intervention and found a steep decrease.

From July 1, 2018, to June 30, 2019, before the intervention, antibiotics were prescribed for 48% of respiratory patient encounters at these urgent care settings. During the intervention period – from July 1, 2019, to June 30, 2020 – that rate dropped to 33%.

“The study provides an excellent model for what can be done to improve antibiotic prescribing in urgent care. We encourage other healthcare systems and healthcare professionals to consider implementing these approaches in their urgent care practices. It will go a long way toward optimizing patient safety and combating antibiotic resistance,” said Dr. Lauri Hicks, director of CDC’s Office of Antibiotic Stewardship.

These lower rates have been maintained after the study period, and continue to be under 30%, showing that that targeted intervention continues to work in these settings.

Dr. Stenehjem said that these results show that, when taking into consideration urgent care clinicians and patient needs – and addressing those specific needs in these busy, high-volume outpatient settings – antibiotic prescribing rates can be safely reduced.

“These results emphasize the importance of health systems including urgent care clinics as part of antibiotic stewardship solutions,” said Dr. Stenehjem. “This isn’t one clinic. This isn’t two clinics. This is 38 clinics. When you think about the impact that this has on one community, this is a huge difference. It’s millions of doses of unnecessary antibiotics avoided.”

About Intermountain Health

Headquartered in Utah with locations in six states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400 clinics, medical groups with some 4,600 employed physicians and advanced care providers, a health plans division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is committed to improving community health and is widely recognized as a leader in transforming healthcare by using evidence-based best practices to consistently deliver high-quality outcomes at sustainable costs. For more information or updates, see https://intermountainhealthcare.org/news.