Introducing Datatel CryptoIVRTM Plus IVR Payments – Secure, Automate & Optimize Your Phone Payments

Datatel Communications Inc. / Datatel Inc. in Canada,  a leading provider of innovative payment solutions, is thrilled to announce the release of Datatel CryptoIVR Plus, IVR Payments, a feature-rich automated service that revolutionizes phone payments. This cutting-edge solution offers customers the convenience of 24/7 self-serve credit card payments over the phone (IVR Payments) while ensuring maximum security, automation, and optimization for businesses.

With Datatel CryptoIVR Plus, businesses can now eliminate the risks and efforts associated with staff handling cardholder information during payment calls. By incorporating this state-of-the-art technology, companies can enjoy a secure, professional, and PCI-compliant service that seamlessly connects with their existing merchant accounts.

Key Features of CryptoIVRPlus:

1. More payment collection options: Customers can make payments by phone anytime, enabling businesses to offer round-the-clock payment convenience.

2. Eliminates manual handling of sensitive data: The solution eliminates the need for staff to handle payment calls and credit card details, reducing the risk of human error and enhancing data security.

3. Seamless data exchange: CryptoIVR Plus integrates with your existing business systems via Secure File Transfer Protocol (SFTP), ensuring efficient data exchange and synchronization.

4. Simplified processing: By connecting with the business  existing merchant account, CryptoIVR Plus streamlines payment processing, making it quick and hassle-free for both businesses and customers.

5. Uncompromising security: Built with encrypted payment technology, Datatel CryptoIVR Plus ensures the highest level of security for sensitive customer data. It is certified as a PCI DSS Level 1 Service Provider, meeting the industry’s most stringent security standards.

6. Enhanced customer satisfaction: Paying is made quick, easy, and secure with CryptoIVR Plus, maximizing customer satisfaction and boosting their trust in the payment process.

7. Automation at its best: The solution automates balance presentment and customer account number validation, reducing manual intervention and enhancing operational efficiency.

8. Customized branding: Professional studio-recorded messaging in CryptoIVR Plus is tailored to reflect your business’s brand identity, providing a personalized experience for your customers.

9. Enterprise-grade service: Backed by Datatel’s industry-leading Service Level Agreement (SLA), CryptoIVR Plus ensures a reliable and high-performance solution for businesses of all sizes.

10. Seamless integration: Automate payment reporting to your existing business systems, saving time and effort in manual reconciliation. Additionally, an online reporting portal and email payment notifications keep you informed of transaction activities.

11. Rapid implementation: Datatel understands the need for speed. With CryptoIVR Plus, businesses can experience a swift and hassle-free implementation process, enabling them to start accepting phone payments quickly.

12. Flexible service options: CryptoIVR Plus offers a month-to-month service with no long-term commitments, allowing businesses to adjust their subscription as needed.

13. Language versatility: CryptoIVR Plus provides the option to add Spanish Language Services, thereby enabling businesses to cater to a broader customer base.

“We are excited to introduce Datatel CryptoIVR Plus to businesses seeking a secure, automated, and optimized solution for phone payments,” said Barnard Crespi, Co-CEO of Datatel. “With CryptoIVR Plus, businesses can streamline their payment processes, enhance data security, and provide exceptional customer experiences. We are confident that this innovative solution will help businesses thrive in today’s fast-paced digital landscape.”

For more information about Datatel CryptoIVR Plus and its features, please visit the Datatel web site: https://www.datatel-systems.com

About Datatel Communications Inc

Working For Your Success!

At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers payment ecosystems and advocating for payment security standards globally.

Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.

Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.

At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come

Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.