Datatel Unveils Feature-Rich CryptoIVR™ PRO with Embedded PCI Compliance: The Ultimate Payment and Compliance Solution

Datatel, a leader in secure payment technology, is excited to unveil  CryptoIVR™ PRO with Embedded PCI Compliance, a groundbreaking solution that redefines secure IVR payments by incorporating comprehensive PCI compliance services directly into the platform. With an extensive suite of features, this next-generation solution simplifies payment acceptance, compliance, and customer experience across all channels.

“CryptoIVR™ PRO is not just an IVR payment solution—it’s a holistic compliance and payment ecosystem,” said Barnard Crespi, Datatel’s Co-CEO. “Our customers can now manage PCI compliance and secure payments over the phone seamlessly, saving time, reducing costs, and focusing on what truly matters: growing their business.”

All-Inclusive Features of CryptoIVR™ PRO with Embedded PCI Compliance 

Scalable and Configurable IVR Payment Options 

• Custom Payment Modules: Choose between self-serve, agent-assist, or automated workflows.

• Payment Variety: Process credit cards, ACH, pre-auth, tokenization, service fees, and Multi-MID payments.

• Dynamic Payment Presentations: Offer Total Amount Due, Past Due, Minimum Payment Due, or partial payments.

Full-Featured IVR Payment Solution 

• Multi-Language Support: English and Spanish in the U.S.; English and French in Canada.

• Payment Gateway Connectivity: Seamless compatibility with supported gateways.

• Flexible Data Exchange: Options include API or SFTP for streamlined operations.

• Payment Types: Support for credit cards and eCheck/ACH (gateway-dependent).

• Token Creation: Create new tokens for secure transactions.

PCI Navigator Embedded Features 

• Multi-Channel PCI Compliance: Includes up to three payment channels, such as IVR, online, and card-present transactions.

• Simplified Self-Assessment Questionnaires (SAQs): Guided services to scope PCI requirements and complete SAQs accurately.

• Policy Management: Services to create and maintain PCI-compliant security policies.

• Expert Support: Personalized consultations via phone and email to navigate compliance challenges.

Enhanced Customer Experience 

• Professional Voice Prompts: Recorded by expert talent to elevate brand interactions.

• Automated SMS Receipts: Immediate confirmations for every transaction.

Built-In Security and Future-Ready Compliance 

• Proactive PCI Compliance Management: Prepare for PCI DSS V4.0.1 changes while reducing compliance scope and risks.

• Comprehensive Compliance Across Channels: Address requirements for IVR, online, and in-person payments in one unified solution.

• End-to-End Security: As a PCI Level 1 Service Provider, Datatel ensures every transaction is protected with industry-leading standards.

Why Businesses Should Act Now 

CryptoIVR™ PRO with Embedded PCI Compliance offers businesses an all-in-one solution to manage compliance, streamline payment processes, and prepare for the future.

About Datatel Communications Inc

Working For Your Success!

At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers payment ecosystems and advocating for payment security standards globally.

Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.

Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.

At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come

Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.