Datatel Communications Inc., a leader in IVR Payments and Payment Technology for over 20 years today announced the release of a wider range of IVR Payments support plans to meet evolving industry needs. The expanded range of IVR Payment support plans provides businesses with the flexibility to choose from a diverse range of options to meet each of their specific operational and technical requirements.
Datatel’s CryptoIVR
Businesses can now select what level of support they would like to go along with their IVR Payment subscription. While all subscriptions include an industry leading SLA, businesses now they have the flexibility to add more support, alerting, monitoring and diagnostic tools among many other support features, providing faster visibility and speed to diagnosing issues and providing their customers the most seamless telephone payment experience possible.
Datatel’s modular IVR Payments as a Service enables businesses of all sizes to remove live agents and business systems from handling sensitive credit card information, critical to achieving PCI compliance as well as providing customers with an effortless and secure way to make a payment or register their credit card 24/7 by phone.
As a bring your own gateway and processor solution, CryptoIVR
“We are committed to responding to businesses evolving needs and building specialized PCI compliant IVR Payment offerings that provides merchants with a wider range of choices and a cost-effective way to address their telephone payment needs without breaking the bank” said Barnard Crespi, Datatel’s Co-CEO.
About Datatel Communications Inc
Working For Your Success!
At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.
As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers payment ecosystems and advocating for payment security standards globally.
Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.
Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.
At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come
Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.
