Datatel Communications Inc., and Datatel Inc (in Canada) a leader in IVR Payments and Payment Technology for over 20 years today announced today the publication of IVR Payments 101. A Complete Resource for businesses and organizations who are exploring an IVR Pay-By-Phone solution as a payments channel for removing staff from handling credit card information and for automating payments by phone 24/7. IVR Payments 101 is the end product of Datatel’s interactions with thousands of businesses and capturing some of their most commonly asked questions regarding IVR Payments systems‘ features and functions, and compiling clear, concise, and informative answers.
One of many the changes in business processes that have arisen as a result of the conditions created by the pandemic is the demand by both merchants and their customers for a faster, more secure and convenient way to pay bills for goods and services. An IVR Payments solution is an effective and affordable way to address concerns with regards to PCI Compliance and other matters pertaining to payment security as well as addressing staffing costs and improving efficiency.
Whether you are thinking of implementing an IVR Payments solution for your business or of making changes and/or enhancements to your existing one or are simply doing some preliminary research IVR Payments 101 is an excellent primer on both what questions to ask as well as a brief but comprehensive overview of the various features, workflows, advantages and benefits of an IVR Payments solution. Whether it’s just a basic query like What are IVR Payments? to questions on Payment Gateways/Payment Processors connectivity, payments by phone PCI Compliance, different types of IVR Payment configurations and many others, IVR Payments 101 is an excellent starting point to begin your search for the information that you need.
To access IVR Payments 101 A Complete Resource click here – https://www.datatel-systems.com/Articles/IVR-Payments-101.aspx
About Datatel Communications Inc
Working For Your Success!
At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.
As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers payment ecosystems and advocating for payment security standards globally.
Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.
Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.
At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come
Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.
