Concorde Showcases the Future of SAM for ServiceNow® at Knowledge16® Conference in Las Vegas

Concorde, creators of the most agile, innovative and forward thinking SAM solution on the market – Core Control, is attending ServiceNow’s annual Knowledge16 conference, the largest gathering of service management professionals using enterprise cloud services to change the way people work. The conference will be held May 15 to 20 at the Mandalay Bay in Las Vegas.

At the event Concorde (meet us at booth P15) will be demonstrating the very latest Core Control capability, fully certified with ServiceNow’s Fuji and Geneva releases, and how it helps ServiceNow users extract even more value from their investment in ITSM.

Software Asset Management (SAM) is a critical part of the asset management discipline in ITSM, not only ensuring organizations spend less on software, but it should also underpin key business decision making to help run IT more efficiently.  Core Control supercharges ServiceNow’s SAM capability and enables proactive management and optimization of large complex IT environments typically featuring large number of users, multiple vendor data centres, virtualization and cloud-based software.  All within the ServiceNow User Interface.

Integration with ServiceNow

Core Control SAM offers a certified integration with ServiceNow that goes far beyond simple bi-directional integration with the CMBD. It helps underpin key business decisions in change management, supports effective incident and problem management, and integrates fully with configuration management to deliver a complete and accurate view of the software and hardware asset estate. More than that, it also enhances Service Desk capability, and supports IT transformation projects with its easy to use, yet incredibly robust scenario modelling capability.

Mark Devereux, Concorde CTO, Comments: “By combining the capabilities of Core Control, the market’s most powerful SAM platform, and ServiceNow, the market’s leading ITSM platform, we are able to offer users a truly progressive and intelligent solution to managing software in the enterprise, empowering greater cost control, governance, risk reduction and business efficiency across the entire estate.”

About Knowledge16

At Knowledge16, approximately 10,000 attendees will have the opportunity to attend more than 125 labs and 200 breakout sessions, specialized networking events, and an ExpoNow exhibition hall with nearly 140 sponsors. With the combination of pre-conference training, hands-on labs, and breakout sessions, the conference presents the best opportunity for ServiceNow customers and partners to learn about the future of ServiceNow, the ecosystem and how we are empowering the service-oriented enterprise.

About Concorde

Established in 2007, Concorde is a specialist in dealing with the complexity of software licensing across Hybrid IT. With the combination of the market’s most powerful Software Asset Management (SAM) platform, Core Control, deep analytics and market-leading licensing expertise, we enable organisations to take control, reduce risk, save money and successfully adopt transformational technologies – see more at https://www.concordesolutions.com/