Kanekt 365 Celebrates Success of Call Center Services for the Pizza Industry
Industry: Business
The pizza industry is highly competitive. One problem many Pizzarias have, is a lack of focus on phone sales and increasing their average sales ticket. Kanekt 365 changes that dynamic with a service that provides skilled call center sales reps.
San Francisco, CA (PRUnderground) August 20th, 2019
A near-universal problem faced by the pizza industry is how to handle taking phone orders. In a space where the profit margin is a key to success, many suffer from not being able to afford a skilled staff that is able to multitask, so they miss opportunities to upsells and provide amazing customer service. The good news is that there is now a solution to this problem thanks to Kanekt 365. Kanekt 365 offers call center services for the pizza industry that exceeds both pizza business owner and their customers’ expectations, while delivering an ROI that more than pays for itself. The response to this innovative services has been very enthusiastic.
“We asked hundreds of pizza owners from around the country, what they wanted, we listened and then we created a program for the pizza industry from the ground up,” commented Jeffrey Morin, President of Kanekt 365. “Our program is designed to increase sales, decrease labor costs, improve customer satisfaction and increase employee productivity. Their motto is “We Sell… You Deliver… More!”
According to the Plymouth, NH-based company, the service pays for itself with their professional and well-trained staff averaging a $1.80 upsell per call. Other benefits delivered include increased sales; saving on labor, which is especially important with the minimum wage on the rise nationally; and increased employee productivity which helps to complete orders much faster. Orders are processed through the client websites or POS system and printed right in their kitchens.
Recruiting, hiring, training, management and quality assurance are all included by Kanekt 365. All calls are recorded, and daily reports are available.
Most pizza industry customers of the company report that they have much happier, less stress filled workplaces thanks to bringing Kanekt 365 on board. They also have teams that can focus strictly on making amazing pizza which can make a big difference in the overall customer experience and their pizza shop’s reputation.
Working with Kanekt 365 is easy to set up and get started. With the removal of headaches from having to constantly stop making pizza to take phone calls, owners and their staffs often feel like a big weight is being lifted off of their shoulders when they have a professional sales team taking calls, confirming orders, upselling, and making sure they never have to take a pizza order on the phone ever again.
This is a true win-win-win experience across the board.
A customer recently said in a five-star review, “Since we started using Kanekt 365, we have noticed that the amount of time that it takes from the time a customer orders to the time we deliver it to them has decreased significantly. Since our staff doesn’t need to stop what they are doing to answer the phone, they are much more productive.”
A free presentation can be scheduled with Kanekt 365 online at the company’s website, so owners can check out how it all works before signing up should they choose.
For more information be sure to visit https://www.kanekt365.com/pizza.
About Kanekt 365
Kanekt 365 is a full-service call center company dedicated to enhancing and perfecting the call center experience for pizza industry customers. Our unique products and services run on the latest technology and are tailored for each client to fit their individual needs and help them build a strong and lasting relationship with their customers.
